Shipping policy

Shipping Policy

Thank you for shopping with Jsseais. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1-2 business days after payment has been successfully completed. Orders are not shipped or delivered on weekends or public holidays.

During peak seasons, promotions, or holidays, processing times may be slightly extended.

Shipping Time

🇺🇸 United States: 5-10 Business Days

Most U.S. customers receive their orders within 7 business days. Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, customs inspections, or other unforeseen circumstances.

Shipping Cost

✅ Free Standard Shipping on all U.S. orders.

Any applicable shipping fees for other destinations will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 24-72 hours for tracking information to become active.

Delayed Deliveries

Although most orders arrive on time, occasional delays may occur due to circumstances beyond our control.

If your package has not arrived within 15 business days after shipment, please contact us and our support team will investigate the issue promptly.

Lost Packages

If a package is confirmed lost in transit, we will gladly provide either:

  • A replacement shipment, or
  • A full refund.

Customer satisfaction is our top priority.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We cannot be held responsible for packages delivered to incorrectly provided addresses.

Customs, Duties & Taxes

For most U.S. customers, there are generally no additional customs duties or import taxes. Any duties or taxes imposed by local authorities outside the United States are the responsibility of the customer.

Delivery Guarantee

✔ Orders processed within 1-2 business days
✔ Free U.S. Shipping on all orders
✔ Delivery within 5-10 business days
✔ Tracking information provided for every order
✔ Lost package protection
✔ Dedicated customer support

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: service@jsseais.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Thank you for choosing Jsseais. We appreciate your trust and look forward to serving you. 🚚🇺🇸